Safety Culture

DuPont 24 Elements Explained: 4 Questions for Leaders

The DuPont 24 Elements model helps safety leaders test whether culture is visible in decisions, field routines, accountability, and learning rather than only in policy.

By 5 min read
corporate environment depicting dupont 24 elements explained 4 questions for leaders — DuPont 24 Elements Explained: 4 Questi

Key takeaways

  1. 01Use the DuPont 24 Elements as a diagnostic map, not as proof that a safety culture is mature.
  2. 02Connect every element to a decision, an accountable owner, and evidence that the control works under pressure.
  3. 03Treat workforce challenge as a core test because people hold local risk information that dashboards cannot show.
  4. 04Compare model coverage with maturity patterns so leaders distinguish missing practices from deeper cultural habits.
  5. 05Apply the four questions in the next management review and turn disagreement between records into a diagnostic signal.

The DuPont 24 Elements model is a safety-management reference that organizes culture and prevention into 24 connected elements. Its value is not the number alone. Leaders use it to test whether expectations are translated into field decisions, visible routines, accountable ownership, and evidence that controls still work.

Definition

The DuPont 24 Elements model is best read as a diagnostic map, not as a certificate of maturity. It gives leaders a structured way to ask whether safety is governed through policy, leadership behavior, workforce involvement, operating discipline, and measurable follow-through.

That distinction matters because a well-written system can still leave risk unmanaged. In more than 250 cultural transformation projects supported by Andreza Araujo's team, the recurring question has been whether the organization can show what changed in the work, not only what was signed in the system. The model becomes useful when each element leads to a decision or a field check.

What does the DuPont 24 Elements model measure?

The model measures the strength of the management practices that make safe work repeatable. It does not measure whether employees can recite a policy or whether an audit file looks complete.

The 24 elements are a coverage lens, not 24 independent projects, because leadership commitment, standards, training, observations, incident learning, and recognition affect one another. A weakness in ownership can make a strong procedure irrelevant at the point of work.

Leaders should therefore avoid turning the model into a scorecard competition between sites. The more important question is which missing connection allows exposure to remain normal.

Which four questions make the model usable?

1. What decision does each element change?

Every element should be linked to a decision that changes exposure, control reliability, or accountability. If the answer is only "we report it," the element is probably being treated as documentation rather than management.

For example, a leadership element should change how supervisors review high-risk work, while a training element should change who is authorized, observed, and requalified. This is where the field tests for safety culture add value, because they move the conversation from stated intention to observable behavior.

2. Where can the workforce challenge the plan?

A culture model is incomplete if workers can comply but cannot question. The strongest arrangements create a practical route for raising uncertainty before a task begins, during a change, and after a control has failed.

On the Headline Podcast, Andrea Hernandez described psychological safety as an information system that lives at team level, where people share the same working hours and hold the local knowledge that leaders cannot see from a dashboard. That point complements the model because workforce involvement is credible only when challenge can influence the plan.

3. Who owns the gap after the audit?

An assessment becomes operational when every gap has an owner who can change the condition that produced it. EHS can coordinate the diagnosis, but operations must own the work-design, staffing, maintenance, and supervision decisions that keep exposure present.

Andreza Araujo's book Safety Culture Diagnosis: Learn how to do your own makes this principle practical by treating diagnosis as the beginning of action rather than the final deliverable. The same logic separates a live model from the compliance theater that makes paperwork look like protection.

4. What proves that the control survived contact with work?

Evidence should show that the control was available, understood, used, and verified under the conditions that make the task difficult. Training attendance, inspection completion, and procedure revision are useful records, but they do not prove that the barrier remained effective on a pressured shift.

Across 25+ years leading EHS at multinationals, Andreza Araujo has observed that culture becomes visible when no one is watching, especially when production pressure makes the safe choice slower. That is why the Hudson maturity model should be used as a conversation about operating reality, not as a label attached to a site.

How do leaders differentiate a model from culture?

A model describes the management conditions that should exist, while culture is revealed by the choices people make when those conditions compete with time, cost, hierarchy, or convenience.

Andreza Araujo argues in Safety Culture: From Theory to Practice that safety is a value rather than a priority that can be displaced by the next business pressure. The distinction is operational. A priority can disappear from the meeting when output is late; a value remains part of the decision even when the answer is inconvenient.

The Headline Podcast has returned to the same issue through the idea that trust depends on care, integrity, and competence. A leader who invokes the model while dismissing bad news weakens the very workforce involvement the model is meant to create.

DuPont 24 Elements versus a maturity model

QuestionDuPont 24 ElementsMaturity model
Primary useCheck coverage of management practicesDescribe the organization's current pattern of behavior
Best decisionIdentify which practice or connection needs strengtheningChoose the next cultural shift the operation can sustain
Main riskTurning elements into an audit checklistUsing a label without field evidence
Useful evidenceOwnership, routines, control verification, and follow-upHow people respond to pressure, exceptions, and bad news

The two lenses work better together than separately. A maturity model gives leaders a pattern to interpret, while the DuPont model gives them a broader set of management practices to inspect. The evidence from 250+ safety transformation projects is most useful when it connects both questions: where is the culture now, and which management practice must change first?

What should a safety leader do next?

Start with one high-consequence exposure and select the four questions above as the review structure. Ask what decision changes, where challenge enters, who owns the gap, and what evidence proves the control works under pressure.

Then compare the answers with the site's current procedures, leadership cadence, workforce reports, and corrective-action records. If those sources disagree, trust the disagreement as a diagnostic signal rather than averaging it into a reassuring score.

Conclusion

The DuPont 24 Elements model earns its place when it changes decisions, gives ownership to the line, protects useful challenge, and requires proof that controls survive real work.

For leaders who need to move from diagnosis to practice, Andreza Araujo's Safety Culture: From Theory to Practice provides the broader cultural lens, while Headline Podcast conversations keep the question grounded in how people actually respond to risk. Safety is about coming home, so the model must remain connected to the work that makes that possible.

Topics dupont-24-elements safety-culture culture-diagnosis safety-leadership ehs-manager

Frequently asked questions

What are the DuPont 24 Elements?
The DuPont 24 Elements are a safety-management model used to review whether leadership, standards, workforce involvement, operating discipline, and follow-through are connected in practice. The elements are most useful as a diagnostic map rather than as a score to display.
Is the DuPont 24 Elements model the same as a safety culture maturity model?
No. The DuPont model reviews management practices and their connections, while a maturity model describes the organization's current pattern of behavior. Leaders can use both, because one shows coverage and the other helps interpret operating reality.
How should an EHS manager use the model?
An EHS manager should select one meaningful exposure, ask what decision each relevant element changes, identify the operational owner, and verify whether the control works under real working conditions. The review should end with actions, not only a score.
Why does workforce involvement matter in the DuPont model?
Workforce involvement matters because workers hold local knowledge about changing conditions, weak signals, and practical barriers. It is credible only when people can challenge a plan and see that their information changes the decision.
What is the main risk of using the DuPont 24 Elements?
The main risk is turning the elements into a checklist that rewards paperwork. Leaders should test ownership, field routines, control verification, and response to bad news so the assessment reflects culture rather than documentation quality.

About the author

Andreza Araújo

Safety Culture Expert | Senior EHS Executive

Andreza Araújo is a safety culture expert and senior EHS executive with more than 25 years of experience in environment, health and safety. She is a Civil Engineer and Occupational Safety Engineer from Unicamp, holds a Master's degree in Environmental Diplomacy from the University of Geneva, and completed sustainability studies at IMD Switzerland. Andreza has served in Global Head of EHS roles in Fortune 500 environments, leading cultural transformation programs across multinational operations. She has represented Brazil as a speaker at the United Nations in Paris and has spoken at the International Labour Organization in Turin. She is the author of more than 16 books on safety culture in Portuguese, Spanish, English and German. Her work has earned more than 10 EHS awards, including two recognitions from Indra Nooyi, former PepsiCo CEO.

  • Civil & Safety Engineer (Unicamp)
  • M.A. Environmental Diplomacy (University of Geneva)
  • Sustainability Cert (IMD Switzerland)
  • People Management & Coaching (Ohio University)
  • UN Paris speaker representative for Brazil
  • ILO Turin speaker
  • LinkedIn Top Voice
  • Indra Nooyi PepsiCo CEO recognition (2x)

Documentaries

Watch Andreza's documentaries

Three productions on safety culture, organizational failure and the human lessons behind major disasters.

Podcasts

Listen to Andreza's podcasts

She hosts three shows on safety leadership, EHS and organizational culture, in English and Portuguese.

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